My customers are used to me scanning the carrier tracking number
barcodes. Don’t I need them?
Well, not really. Ask yourself what the carrier tracking number is
good for anyway. Aside from the customer confusion mentioned above,
even correctly scanned tracking numbers do not help the customers to
find out what the package is or where it is from. The [...]
We have put a lot of time and thought into the tracking number
barcode question. While it is true that most inbound UPS packages
have barcodes that contain just the package tracking number, this is
not the case for many, if not most packages. FedEx, DHL,
Messengers, even some USPS and UPS package barcodes contain all
sorts of leading or [...]
The question for who signs for the packages when they are received
and how MDD handles it is an excellent one.
We have found that with may other programs signature capture pads
are used. We have tested these and, with the exception of the very
expensive ones, found them to be unreliable in a rough retail
environment. Even the ones [...]