Sep
28
I just finished setting up all of my mailboxes, and scanned in 5 packages for one of the boxholders. The labels printed incorrectly, after which I installed the Zebra printer driver, per your video.
Now, how do I re-print the labels for the packages I already scanned in?
Jan
Aug
28
How do I add Baxter/the Today’s Mail feature to my own website?
Baxter will always live on the website that MDD has created for you but adding him to your own website could not be easier.
1. Log on to your account
2. click the “My Account” link
3. scroll down to the “setup options” section of the page
4. [...]
Aug
28
Got a white line running through your labels?
Is it running the long way down the label? (top to bottom)
Does this same line run through multiple lablels?
If the answer is yes to all of these questions you have an issue with your label printer. The MOST likely cause is that a small bit of sticker stuck [...]
May
01
We are trying to set up a new customer and it says Username is not available. SDC140 apparently is “rented” though we don’t have it marked so. What are we doing wrong?
Travis
The Shipping Depot
Apr
07
Hi Patrick,
We have uploaded our picture we took of our store to post on the mydigitaldoorman.com page and it won’t come up. Any ideas?
Mail Express
Enumclaw, WA
Apr
06
I’ve experienced now, several times in the last two weeks, the UPS 2442 printer generates a blank label between all printed labels. I’ve tried to determine what causes this. I’ve:
Turned the computer completely off (cold boot).
Left the computer off overnight (cold boot).
Completed a “dump” on the printer (UPS 2442).
Clicked on “Apply” when changing the printer [...]
Mar
26
Customers keep getting package emails even though we haven’t logged them any packages.
We are calling this the Mystery Email problem.
We know what the problem is but have not yet been able to identify the root cause. The good news is that we know how to fix it.
What is happening is that in some locations, somehow, [...]
Mar
19
Q: Is Talkin’ Ship MOVING?
A: Yes! The podcasts are moving to their very own blog with their own website. The move will take place in Late March. All the old podcasts will be moved to:
www.TalkinShip.com (where else?)
Please note that there are NO G’s in Talkin’ Ship
www.TalkinShip.com is our new website. Adding that pesky G will allow you [...]
Nov
12
I keep getting the Secure & nonsecure warning popup when I open different MDD pages. Can I disable it?
Answer: You bet. It drives me crazy too. Here is how:
1) Open Internet Explorer
2) Click on Tools
3) Click on Internet Options
4) Click on the Security Tab
5) Click on the Custom Level button
6) Under the Miscellaneous section look [...]
Nov
02
We are proud to debut our newest feature: Today’s Mail!
The Today’s Mail feature allows your mailbox holders or mail recipients access to a simple, but crucial bit of information to help them plan their daily tasks.
Is today’s mail in yet?
Plus, it does it in a way that does not flood their in-boxes or bother them [...]